Frequently Asked Questions
Your Pest Control Questions, Answered.
Most service requests are handled within 24-48 hours. Same-day service available in Utah, Salt Lake, and Davis counties.
Yes. Every regular service includes free re-treatments between visits if pests return. No questions asked.
General pests (ants, spiders, earwigs, box elder bugs), rodents (mice, voles), wasps, hornets, and more. For specific issues like bed bugs, termites, or wildlife, contact us — we have specialty options.
We use modern, low-toxicity products applied per label, and prioritize exclusion and prevention over chemicals wherever possible. Treatments are dry within an hour, after which the area is safe for kids and pets.
Three tiers on our pricing page: Essential, Plus, and Complete. Each is a clear monthly or per-service rate with no hidden fees. See /pricing for details.
Yes. We have dedicated commercial programs for 11 industries including restaurants, hotels, healthcare, food processing, warehouses, and more. See /commercial.
“It’s been the same employee that comes out and he is always professional, informative, kind to my animals, and does a GREAT job.”
- Courtney T.
Customer for Life
"I’ve used Mountain West a few times now out here in the Valley and it’s amazing how well it works. It not only kills all the nasty bugs but it keeps them away for months. We have a bad spider issue if we don’t keep up with it. We notice a HUGE difference the next day after they come out. It’s been the same employee that comes out and he is always professional, informative, kind to my animals, and does a GREAT job. Very thorough which I appreciate as we have had Utah tarantulas in our house!!! Will never use another pest company! Ever!"
- Courtney T.
Excellent Customer Service!
“I have used this company for a few years and have always been satisfied with their customer service.”
- Dale R.
Excellent Customer Service!
"The technician was in training and had a supervisor with him. They arrived on time. They were polite and efficient. The person that did the inside of my house did a great job and sprayed everywhere I asked him to treat. I’m sure they did a wonderful job outside. I have used this company for a few years. I have always been satisfied with their customer service."
- Dale R.
Love These Guys!
“They’re very understanding of your time and very professional when on-site.”
- David S.
Love These Guys!
"I love using these guys. We weren’t scheduled for a little while longer for our summer service but we started noticing ants. One text and they moved us up and just wrapped up today. They’re very understanding of your time and very professional when on-site."
- David S.
Very Impressed!
“I was very impressed by the whole experience with Mountain West. They were on time, very knowledgeable, had fair pricing, and were professional.”
- Chadwick S.
Very Impressed!
"Mountain West came out and performed a Bug and insect extermination. I was very impressed by the whole experience with Mountain West. They were on time, very knowledgeable, had fair pricing, and were professional. I highly recommend Mountain West to anyone and I will be using this company again."
- Chadwick S.
This company knows what they are doing.
“I haven’t seen another insect since.”
- P. Agenda
This company knows what they are doing.
"This company knows what they are doing; when I moved into my home I had a huge insect problem of all kinds. These guys came to my house once and sprayed. I haven’t seen another insect since. If you need interior/exterior pest control; these guys are a must! They are friendly and caring and do what they can to help out. I’ll for sure continue my business here with Mountain West Pest Control"
